Mayo study finds Electronic Health Records less user-friendly than Excel

Using the System Usability Scale (SUS) in a major study published this week, Mayo researchers found modern Electronic Health Records (EHR) to be less user-friendly than Microsoft Excel. EHR got an SUS score of 45, which also ranks below GPS (maps), Amazon, and ATMs. At the top of the scale – Google search. Between the dates of October 12, 2017, …